Cancellation Policy
How do I check the status of my order?
Please tap on “My Orders” section under My Account on the Website to check your order status
How are orders placed on Cutechic delivered to me?
All orders placed on Cutechic are dispatched through one of our courier partners such as Delhivery, Blue Dart, Ecom Express, ShadowFax, XpressBees, Speed Post etc.
Does Cutechic deliver products outside India?
No. At this point, CuteChic delivers products only within India.
Cancellation and Modifications
What is Cutechic's Cancellation Policy?
We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.
If your order is cancelled after your credit/debit card has been charged, the said amount will be reversed back in your Card Account on your request.
You can also cancel an order until it has not been packed in our Warehouse. Any amount paid will be credited into the same payment mode using which the payment was made in the given time for each mode.
Can I modify the shipping address of my order after it has been placed?
Yes, you can modify the shipping address of your order before we have processed (packed) it, by calling or writing to us at +91 9625018359 or support@cutechic.com.
How do I cancel my Order?
To cancel your order, you can call us on +91 9625018359 or write to us at support@cutechic.com with your Order Number.
I just requested to cancel my order. When will I receive my refund?
If you had selected Cash on Delivery, there is no amount to be refunded because you haven’t paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.
Payment Terms
We accept payment through Credit/Debid Card, Net Banking, Mobile wallets, UPI, Cash-on-Delivery. We currently do not accept payment through Cheque or Demand Draft.
For any further queries, please feel free to e-mail us at support@cutechic.com or call us at +91 9625018359 (11am – 6pm; Mon-Sat)
We accept payment through Credit/Debid Card, Net Banking, Mobile wallets, Razorpay, UPI, Cash-on-Delivery. We currently do not accept payment through Cheque or Demand Draft.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@cutechic.in